hellosoftware

AI

AI features in your product

Useful AI features built into the product you already have, with the guard rails around them: what the model can see, what it can do, and what happens when it's wrong.

Talk to us about AI features

What we've built

  • Reading photos into data

    In HelloRestaurant, a restaurant photographs its printed menu and an OpenAI vision model turns it into menu items, with categories, prices and variants, in a fixed JSON shape the app can check.

  • An assistant that works with your records

    The HeySales assistant uses the app's own functions as tools: it can search and update contacts, look at and move deals, and add tasks and notes, and it only ever works with the signed-in person's own company's records.

  • Voice

    HeySales also has a voice mode, where the browser talks to OpenAI's realtime voice model directly. Spoken conversations aren't saved on our side.

  • Matching products across shops

    For HelloSupermarket, a matching job shortlists Aldi's and Iceland's most similar products and asks an AI model which one a shopper would buy instead. Only matches with at least 70% confidence are shown as "Similar".

How we build them

  • The model sees only what it needs

    We send the smallest amount of data that does the job, and keep personal data out of prompts where we can.

  • Answers in a shape we can check

    Where the output feeds the app, we ask for structured data and check it before saving, rather than trusting free text.

  • People stay in charge

    Features are designed so people can see, correct or undo what the model did.

  • Costs and limits

    Every call costs money, so AI features sit behind sign-in or paid plans, with limits. In HeySales the assistant is part of the Pro plan.

Technologies

  • OpenAI API
  • Structured output
  • Tool calling
  • Realtime voice

Questions

Which AI models do you use?

Our projects use OpenAI's models through their API. We choose per feature, and can use other providers where they suit the job better.

Is our data used to train the models?

Data sent through OpenAI's API isn't used to train their models by default. We check the terms of any provider before suggesting it.

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Tell us what you're building.

Email us about your project: what it needs to do, who it's for and when you'd like it live.