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IT support

Patching and updates

Security updates applied promptly and safely across laptops, servers and the apps on them, with a record of what's done.

Talk to us about patching

What's included

  • Operating systems

    Windows, macOS and Linux updates, including the servers that are easy to forget.

  • Third-party apps

    Browsers, PDF readers, Zoom, Java and the other apps attackers target, not just Microsoft's own updates.

  • Staged roll-out

    Updates go to a small test group first, then everyone, so a problem update is caught early.

  • Reporting

    Which devices are up to date, which aren't, and why, so nothing quietly falls behind.

Cyber Essentials and patching

Cyber Essentials requires high-risk and critical security updates to be installed within 14 days of release, on every device in scope. A patching routine with reporting is the simplest way to show you meet it.

Cyber Essentials

Technologies

  • Windows Update for Business
  • Intune
  • macOS
  • Ubuntu
  • Red Hat Enterprise Linux

Questions

Will updates interrupt people's work?

Restarts are scheduled out of hours where possible, with a deadline so they still happen. Servers are patched in agreed maintenance windows.

More it support

Tell us what you need.

Email us about your IT: what you have now, what isn't working, and what you'd like to change.